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Experience Design Week 2026>> Click here for details on Experience Design Week 2026 <<At "Experience Design Week 2026," held daily from 12:00 PM to 12:45 PM between July 27 (Mon) and July 31 (Fri), companies and experts leading CX and EX will speak over five days.We are pleased to announce the speaking title for our mct representative and author of "The Textbook of CX Management," Shirane, who will be speaking on July 27 (Mon).The lecture title is "The Easiest Way to Start CX Management."While you may be hearing the term "CX Management" more often, many people might be thinking, "I don't know where to start," or "I can't imagine how to implement it in my own company."In this lecture, along with CX consultant Jonathan Brown, we will clearly explain everything from the basic concepts of CX management to the key points for companies to consider when implementing it, with abundant examples.This session is recommended for those who want to:"Systematically understand what CX management is.""Take the first step towards promoting CX."Please join us.For program details and free viewing registration, click here.■ About Experience Design WeekDate and Time: July 27, 2026 (Mon) - July 31, 2026 (Fri), daily from 12:00 PM to 12:45 PMFormat: Online (Zoom Webinar)Participation Fee: FreeOrganizer: MCT Inc.>> Click here for details on Experience Design Week 2026 <<<Speaker Information>July 27 (Mon): Hideaki Shirane (mct), Jonathan BrownJuly 28 (Tue): Kenta Iwano (NTT Docomo Business)July 29 (Wed): Yuki Kurabayashi (Panasonic EW)July 30 (Thu): Kenichi Nakatani (Qualtrics)July 31 (Fri): Kenta Sakai (Taiho Pharmaceutical)■ Company Overview[MCT Inc.]A consulting firm that supports companies in creating customer value and achieving business growth, focusing on human-centered design and CX management. They have a proven track record in a wide range of areas including service design, product development, and CX measurement/improvement.https://mctinc.jp/