Can't Sell with Just 'Search' or 'Ads'? Changes in Reiwa-era Purchasing Behavior Revealed in a Survey of 1,022 People
NQ Score
100/100
AI Summary (NQ-processed)
Consumers in the Reiwa era no longer rely solely on search and advertising. Instead, they engage in a complex purchasing journey, comparing and confirming information across multiple channels like reviews, social media, e-commerce platforms, official websites, and physical stores before making a purchase. A survey of 1,022 people by Seed Inc. highlights this significant shift in modern consumer behavior.
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Frequently Asked Questions
- Q: What was the scale and topic of the survey conducted by Seed Inc.?
- A: Seed Inc. conducted a survey of 1,022 people regarding information touchpoints and trust in purchasing behavior.
- Q: How do Reiwa-era consumers make purchasing decisions according to the survey?
- A: They compare and confirm information across reviews, social media, e-commerce malls, official websites, and physical stores before purchasing.
- Q: What role do user reviews play in the purchase decisions of consumers?
- A: Consumers read both high-rated and low-rated reviews to prioritize avoiding failure when making their purchase decisions.
- Q: What are the diversified entry points for information gathering mentioned in the summary?
- A: The entry points include search engines, e-commerce malls, social media and videos, official websites, and generative AI.
- Q: How do official websites function in online purchases compared to e-commerce malls?
- A: E-commerce malls are the main battleground for online purchases, while official websites play a stronger role as a place for confirmation.