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Can't Sell with Just 'Search' or 'Ads'? Changes in Reiwa-era Purchasing Behavior Revealed in a Survey of 1,022 People

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AI Summary (NQ-processed)

Consumers in the Reiwa era no longer rely solely on search and advertising. Instead, they engage in a complex purchasing journey, comparing and confirming information across multiple channels like reviews, social media, e-commerce platforms, official websites, and physical stores before making a purchase. A survey of 1,022 people by Seed Inc. highlights this significant shift in modern consumer behavior.

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Frequently Asked Questions

Q: What was the sample size and demographic focus of the survey conducted by Seed Inc. regarding Reiwa-era purchasing behavior?
A: Seed Inc. surveyed 1,022 individuals to examine information touchpoints and trust in purchasing behavior among Reiwa-era consumers.
Q: Which corporate official and headquarters location are identified for Seed Inc. in the press release about consumer insight trends?
A: The press release lists Tomoyuki Ikeda as Representative Director and cites Seed Inc.’s headquarters as being in Chiyoda-ku, Tokyo.
Q: According to the survey, what types of online platforms do Reiwa-era consumers use beyond search engines to gather product information before purchasing?
A: Consumers consult e‑commerce malls, social media and video channels, official company websites, generative AI tools, and even physical stores in addition to search engines.
Q: What role do reviews with low ratings play in the decision‑making process of Reiwa-era shoppers, as highlighted in the Seed Inc. findings?
A: The findings show that shoppers read both highly‑rated and low‑rated reviews, using negative feedback to verify product claims before final purchase.
Q: How do close acquaintances compare to social media influencers in influencing Reiwa-era consumers’ trust when selecting a product?
A: While social media and influencers raise awareness, the survey indicates that the opinions of close acquaintances are trusted far more strongly when consumers decide to buy.