Otsuka Shokai's 'SMILE V 2nd Edition' Wins First-Ever Customer Voice Leaders Award
AI Summary (NQ-processed)
Otsuka Shokai Co., Ltd. announces that 'SMILE V 2nd Edition' (developed by OSK Corporation) has won the Customer Success Utilization category in ITreview's Customer Voice Leaders 2026, marking its first award in the program.
AI Analysis
Frequently Asked Questions
Q: What is the name of the award won by 'SMILE V 2nd Edition'?
A: It won the Customer Success Utilization category of 'Customer Voice Leaders 2026' by ITreview.
Q: What initiatives were recognized by this award?
A: Systematic review collection linked with customer communities and active use by the customer success team.
Q: What kind of product is 'SMILE V 2nd Edition'?
A: An ERP package integrating sales, accounting, and HR/payroll, available in on-premises and SaaS versions.
Q: What are the evaluation criteria for Customer Voice Leaders 2026?
A: Vendors are assessed on how effectively they use customer reviews for business growth and organizational improvement.
Q: Which company led this award achievement?
A: Otsuka Shokai announced the award, while OSK Corporation is the developer of the product.