GMO Pepabo, Inc. (Representative Director and President: Kentaro Sato, hereinafter GMO Pepabo), which operates the AI agent introduction support service 'GMO Sokuresu AI' (URL: https://sokuresu.ai/) under the GMO Internet Group, will begin offering a new solution for customer support departments and help desks, 'GMO Sokuresu AI for CS' (URL: https://sokuresu.ai/solution/customer-support), starting July 1, 2026 (Wed). This solution will enable features such as automatic FAQ generation, an operational dashboard/analysis, and seamless connection to human support, creating an environment that supports customer support operations from AI response, human response, knowledge improvement, analysis, to operations in a one-stop manner. In conjunction with the release of this solution, an online seminar for customer support and help desk staff will be held on July 28, 2026 (Tue). [Background] In Japan, labor shortages due to a declining working population are becoming increasingly severe, making it an urgent task for many companies to reduce the workload in customer support and internal help desks. While AI chatbots are becoming widely adopted as a means to automate initial responses, many sites are experiencing situations where "they are introduced but not used" or "operations cannot be sustained" due to challenges such as "the transition to human support is not smooth," "it takes time to prepare and update FAQs," and "it is difficult to verify the effects after introduction." The focus of AI chatbot utilization is shifting from "introduction" to the phase of "sustaining continuous operations." 'GMO Sokuresu AI' is a service developed based on GMO Pepabo's experience in introducing and operating AI chatbots for its own customer support. By providing not only AI introduction but also one-stop support for FAQ organization, scenario design, and continuous improvement support, it has helped in the adoption and effective utilization of AI. With the launch of 'GMO Sokuresu AI for C