[New Feature Release] Full Duplex AI Voicebot Function Newly Equipped in Patented RAG-type AI Chatbot "chai+"
NQ Score
100/100
AI Summary (NQ-processed)
DEFiDE Inc. has added a new Full Duplex AI Voicebot function to its patented RAG-type AI agent "chai+," enabling two-way real-time conversations. This innovation addresses chronic labor shortages and the rise of customer harassment in the call center industry. By automating initial customer interactions and protecting operators, the new feature aims to improve efficiency, reduce costs, and enhance customer satisfaction.
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Frequently Asked Questions
- Q: What new feature was added to chai+ by DEFiDE Inc. in 2024?
- A: The Full Duplex AI Voicebot function was added to chai+ by DEFiDE Inc. in 2024.
- Q: How does the Full Duplex AI Voicebot in chai+ improve call center operations?
- A: It enables two-way real-time conversations, automating initial customer interactions and protecting operators.
- Q: Which company developed the RAG-type AI chatbot named chai+?
- A: DEFiDE Inc. developed the patented RAG-type AI chatbot named chai+.
- Q: What problem does chai+'s new voicebot function aim to solve in 2024?
- A: It aims to address labor shortages and customer harassment in call centers in 2024.
- Q: What technology type is the AI agent chai+ based on according to DEFiDE?
- A: chai+ is based on patented RAG-type AI technology developed by DEFiDE Inc.